PCH Treatment Center features an experienced intake team that will help evaluate a client’s psychological treatment needs and recommend an appropriate next step. Often a client, or the client’s family contacts us because they do not know what steps to take. An initial discussion with our intake team will determine whether a client is appropriate for one of our treatment programs, including the Intensive Program with Residence or Day Treatment Program. Administrative issues are disclosed, including location, descriptions of the programs, fees, and an explanation of how the admissions process works. If the client is deemed appropriate for treatment at PCH Treatment Center, and the client (and family) would like to proceed, a thorough interview is conducted. During this interview we obtain a preliminary psychological profile, which includes medical and medication history, family contacts, previous treatment history, psychological history, and current living, work and social situation. If a client is not appropriate or interested in coming to PCH Treatment Center, every effort will be made by our intake team to provide resources or refer the client to a more fitting treatment option.
After both parties have agreed to proceed to admission, financial arrangements will be made. This involves payment by credit card (deposit only), cashier’s check or wire transfer. PCH Treatment Center does not accept insurance, but we do provide assistance for clients and their families to seek insurance reimbursement. PCH Treatment Center also works with an independent billing company, which can help the client and their family attempt to obtain verification of benefits and/or pre-authorization. They will also submit billing for the client and initiate coverage for an extended stay when possible. Please note that when using the outside billing service, the client and family may incur separate fees.