Client Stories and Testimonials

PCH TestimonialsPCH TestimonialsPCH Testimonials


I learned a lot about perception here and communication skills @ PCH. Knowing every person is important in his/her own right and becoming patient helps every situation. The therapists and RAs were so helpful! Thank you all very much! Stay in touch! XO.
March 2015


After spending the better part of the last 15 years in and out of residential “dual diagnosis” programs, I finally got to the meat and heart of the issues at PCH. Thank you so much for viewing me as a whole person.
March 2015


This is a great place with very dedicated and caring staff members. The treatment team is top notch, administration and staff is very kind and helpful, and everyone works together to get the most out of the program for you. Would definitely recommend coming here to anyone that is struggling with mental illness.
January 2015


I will never forget this place. It changed my life. Upon arriving I did not know what to expect. I was depressed, lost, and full of little hope. The staff warmly welcomed me. The therapists are extremely professional and experienced and each have a passion for what they do. It is evident in the compassion they demonstrate on a daily basis. The facility was comfortable and had the feeling of home as much as it can for a treatment facility. I am sad to leave this place but not for the same reasons I came here. I have learned how to be authentic to my feelings and who I am. I have learned that depression does not have to be a way of life. And I learned that there are people who can truly help and can make a difference in my life. I will carry PCH in my heart always.
January 2015


The program is greatly improved from three years ago. The increase in groups offered is clearly representative of a higher caliber treatment center. I felt a high degree of support throughout my days at the center as well as many of my evenings and weekends at the house. I recommend total involvement to anyone considering PCH. You get out what you put in. I hit all my groups and individual therapies running, worked really hard and feel prepared to return home to put my new life skills into practice. Thank you PCH staff!
January 2015


When I started at PCH I was broken. The only way I could function daily was thru the aid of Xanax and excessive alcohol. I was miserable and didn’t want to live. Death seemed the only option out of the misery I felt constantly. PCH helped me taper off Xanax as well as stop the drinking. I am now feeling happy again and in control of my life. Feelings don’t scare me anymore and I am able to do daily tasks and find enjoyment with people and family again. I never thought I would be able to get to the stage I am now and I would not have been able to do it without the help and guidance of PCH. I will recommend this to anyone who has depression, anxiety or any other ailment that seems hopeless.
December 2014


PCH has helped me more than other treatment centers. It is an open and caring environment to recover in.
December 2014


PCH gave me the tools and the path to take control of my life. I owe them everything. The staff, facilities and other clients were all excellent. I am so grateful to have such an inspiring story. Thank you so much to PCH for giving me the healing I needed and the support I never had.
November 2014


I am very grateful for my time at PCH and learned more over one month than the previous 20 years. Thanks to everyone who has helped me over the last 28 days.
November 2014


Probably the most productive and well spent 30 days of my life. Though there were some minor hiccups (inadvertent generally) the staff was always very good at resolving them. On the whole my experience was incredibly valuable and probably life-saving. I am leaving as a much more hopeful and resilient person much better equipped for coping with opportunities and potential in my life.
October 2014


I’ve enjoyed my time in PCH and would like to thank the staff and clients for the productive time I’ve enjoyed here. I leave feeling better than when I arrived with all my objectives achieved. Thank you again. - September 2014


Therapeutically I could not be any happier with my experience at PCH. I have grown tremendously here. I have learned, healed, cried, broken down, trusted and have built a foundation for a new way of living. PCH has become my family these last four months and I am forever grateful to all the therapists and clients for their insight, wisdom, support and guidance. For the first time in years I feel hopeful for what my life has in store. PCH has helped not only me but my entire family. Thank you all. My time here was a gift. - August 2014


I truly loved PCH a ton. I will and have recommended people here. I have still experienced episodes here but PCH has been extraordinarily helpful. The RAs I can readily relate to and I’m glad that the rest of the staff has lots of years of experience. I will always take the coping and learning skills that I picked up here with me always. - August 2014


In only a month, my mood has improved tremendously, and I feel much better prepared for whatever comes my way next in life. Thank you so much for all the help and I will certainly recommend this place to anyone else that I know is struggling in the future. - August 2014


I have learned more about myself in the last 2 months than I have in my lifetime. I have learned so many tools to deal with my self-loathing and anxiety. Through this process, I have bettered my relationship with both of my parents and have gained a more objective view of their divorce. I find myself to be more comfortable loving myself and stating what I need. - July 2014


Overall, my experience at PCH has been good. I met a lot of really nice people and I was able to learn a lot about myself. I’m looking forward to taking the tools I’ve learnt here and applying them to my life. The staff is absolutely amazing and they are really caring of their patients. I really appreciate that and appreciate how much they want their patients to succeed. They take pride in seeing their patients move on in life and really stress the importance of aftercare following treatment. This was my first experience in a treatment center for mental health and I would certainly recommend it to anyone suffering from any form of mental health issue. Thank you PCH for all of your help. I look forward to being back in the real world and being able to apply the tools that I learnt here when I become faced with the challenges of everyday life. - June 2014


I’m so blessed to have the opportunity to go through PCH. This program has seriously changed my life, my thoughts and the way I relate and connect to people have transformed. I have all the staff and clients to thank for this. I’ve gotten the most out of personal therapy with (my therapist). I will continue to see him to make the most of this process. I would recommend PCH to anyone struggling with psychological and/or emotional issues. I don’t want to say I’m a completely different person, but this program has changed my thoughts and beliefs. - June 2014


I had an excellent experience! From start to finish everyone I had contact with changed my life forever! I am so happy that I chose PCH!. - May 2014


There is no perfect treatment center, every program has their flaws and PCH is no different. But this program’s benefits significantly outweigh it’s faults. The therapists are incredibly insightful and challenge you to take your treatment to a deeper level. The group leaders facilitate fantastic discussions and the clients are great. I was in this program amidst it’s most difficult times and growing pains and it still had a profound positive impact on my life. I’ve been in treatment centers across the country and can honestly say PCH is top-notch. - April 2014


PCH has been a great experience for me. I have improved a lot during my time in treatment. PCH has been really helpful to apply the coping skills to my daily schedule. My anxiety decreased significantly. The support from the staff and from other clients played a key role in my treatment. I feel really happy that I chose PCH for treatment. - March 2014


The experience and information I received was more than I ever expected after 15 years of trying to get proper help for my daughter. This weekend gave us the hows and whys of The PCH method of day treatment and gave our daughter the understanding that she can be treated and that her illness can be controlled. This message is what we were searching for and we found it. Most of all she is not defined by this illness. Thank you! - February 2014


I’ll never forget the day I arrived at PCH. As I deplaned, an overwhelming sense of release surrounded me. I knew my decision to seek treatment at PCH for major depression was the right choice. Summer greeted me at baggage claim. We seemed to “click” right away. My trepidation about PCH Center diminished. When I arrived at the residence I was greeted with enthusiasm and smiles. I had entered a safe place in which I lived for two months. Treatment at PCH wasn’t always easy; progress takes time. The clinical staff was excellent and supportive. PCH sets the bar high as it relates to its therapists. Three months after my arrival, I’m headed back home. Although I’ll miss the PCH staff and clients, I’m ready to rejoin my family.
February 2014


When you come into treatment, you are surprised to see yourself here.  PCH helped me to feel good about this by creating a safe nucleus that felt like the loving family I did not have growing up.  They attuned to me and my needs; everyone was clearly invested in me getting better.  Instead of “treatment” I felt that I was getting to do over the part of my life where I had not learned to love myself, or be loved.  With the help of everyone from directors to resident assistants, I was able to feel this.  For me, I needed to go into my past to heal my future and we did this safely and gently, but most importantly, effectively.  I’m now ready to go back into life and live it in the most fulfilled way…something I simply did not have access to before.  I know things about myself now and about who I am that I could never be so completely sure of before.  Thank you to all of you; you have helped me, I will never forget you.
November 2013


“PCH helped change my life!!!”
October 2013


“I had a great experience at PCH.  The family therapy was absolutely lifechanging!  I’ve met so many great people here.  You make friends on such a deep personal level.  I’m very happy with my decision to come to PCH.  I will miss everyone so much.”
August 2013


“Overall, PCH had a life-changing impact on my life. I wish it was more visible because it took me a lot of work to actually find PCH. The best component of the program was the 4x per week one to one meetings.  Also the diversity of the curriculum and professional backgrounds of the instructors. I felt PCH gave me a family I could rely on while I was learning how to re-build my life in a healthy, safe manner. The staff cares and ths shows excellent leadership and decision making at the top. The staff really cares and I felt that all the time. I would like to express my heartfelt thanks in some other manner than words, but cannot. Please accept my most sincere gratitude. You helped me more than I can say.”
- July 2013


“This experience saved my life. The daily groups and therapists were so well led and helpful. Having information and techniques that are relevant and easy gives me great hope. My family is getting a much better Mom and I am enjoying peace that I’ve never known. Thank you for this program.”
- May 2013


“PCH is effective because of the sense of community that allowed me to feel safe and supported throughout my treatment.”
- April, 2013


“PCH is an excellent treatment center if you are serious about getting help. The residential and office staff are excellent and the therapists are fantastic. Most of them are willing to go far beyond the call of duty in order to give patients personalized care.”
- January 2013


“As a working professional who was sidetracked by a severe bipolar episode, I found an oasis of healing here at PCH. I came to the end of my month stay wanting to stay another month. I know if I had to return here that I would be welcomed by a diligent and caring staff of mental health professionals.”
- October 2012


“Before coming to PCH, I was lost and ignorant about my anxiety. The past 2 months I have learned so much about myself, that I am so excited to go back home and live the life I want to live. I have gained so much awareness about my thoughts and feelings and how they correlate with my anxiety. PCH was a very comforting place for me and more importantly it got me back on track with life and its ups and downs.”
- October 2012


“This is a place where you are able to find yourself because for the first time you’re safe to be yourself.”
- October 2012


“This place really helped me out a lot. It saved my life and I will always be grateful for PCH.”
- September 2012


“I truly appreciated the professional nature of all of the employees.  Everyone was discrete and helpful.  This was in stark contrast to other treatment centers I have been to.  Instead of feeling like a child, I felt like an adult given the respect I deserve.”
- July 2012


pch treatment thank you testimonial card

“When I stepped in to Dr. Ball’s office three months ago I was convinced I had gone down so far in my black hole nobody could lift me out. In just weeks I found I was being proved wrong with the resources of the highly qualified staff and admissions team provided me. Especially with the help of Dave Burston and Seth Kadish, who have taught me skills to work on outside of therapy, which I practice every day. As I grew “better” it was easier to put in the work, and I worked hard, and I got so much out of it! My whole entire life has changed due to all I’ve learned at PCH. I have every reason to believe that I can finally be a functioning member of society, and I owe it all to PCH.”
- October 2011


“Before I came to PCH I was completely out of hope and ready for it to end. When I found out about PCH, though, I figured I would try anything with hopes it would help me. After being here for 3 months I am confident I have the skills and tools and hope that I need to be able to live again.”
- May 2011


“Thank you so much for taking such good care of me. I felt so loved and cared for. The staff is excellent, professional, and extremely caring. I feel like PCH saved my life.”
- September 2010


“The PCH therapists were wonderful. I felt well taken care of so I could focus on my work and the reason I came here. This was the last house on the block for me. If this didn’t work I would have had a life of misery and despair, suicide was next. Techniques I learned to carry with me home are yoga, breathing, mindfulness, how to throw a frisbee better, confidence, and boundaries. Stillness is a good thing that needs to be practiced, walking, enjoying any day. I can be an artist in my own way.”
- August 2010


“PCH Treatment Center provided me with a safe environment for personal exploration and insight. Their balanced approach gave me the tools and skills that are so necessary in everyday life. There is more here than psychological and emotional basic training. I felt there was a custom effort to meet my personal needs.”
- July 2010


“A very professional and great staff. A great start for the rough road ahead. I enjoyed my stay very much and got so much from PCH. Thank you!”
- July 2010


“I think PCH is a superb center. Everything is the best quality. The Treatment team is excellent and I loved my individual therapist. I would absolutely recommend PCH to any struggling friend and I will be sending a note to the doctor and social workers that referred me to PCH to thank them. Thanks!!”
- April 2010


“The PCH Psychiatrist made me feel very relaxed, and I love the approach that medication is not the answer”
- April 2010


“Three years ago I suffered a tragically all-too-common experience among young women: I was raped. Shocked, ashamed, and confused, I was unable to tell anyone what had happened. I was constantly pushing the terrifying thoughts away– vivid memories of being helpless, overpowered, alone…I instantly lost trust in others. I had trouble sleeping and concentrating. The smallest stressor sent me into physiological panic. I became very depressed.

Suicidal thoughts were always at hand.

Keeping silent about the trauma helped me to pretend it had never happened. In trying to keep a secret from my own self, I began to feel as if I didn’t really exist. I felt vacant, empty, detached from myself, and certainly detached from others. When emotions came to me, they were in tumultuous waves that were too strong for me to handle. I reacted impulsively in dangerous self-harm to these painful feelings of being overwhelmed. My life was in shambles. I knew I needed help.

At PCH, I found patient, non-judgmental staff whose consistent helpful counsel and kindness gave me reason to begin to trust and open up to them my deep wounds I myself was terrified to see. In the safe, supportive environment at PCH, I was finally able to address my problems. Through the gentle emotion regulation training in my DBT group, I learned how to hang into the present when I was distressed and to be aware of my emotions and even to exercise control over my responses. Through my process group therapy, I grew in awareness of my own needs and others’, and I found myself making meaningful relationships with other clients and restoring my relationships with friends and family. And through my individual therapy sessions, I was for the first time able to address my trauma, at my own safe pace, and I began to see tremendous release and relief of fear, detachment, and shame.

Because of PCH, I feel alive and hopeful. Since recovery is a process, PCH helped me find long-term follow-up care; from the solid foundation I gained at PCH, I’m enthusiastic about the journey.”
- February 2010

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