Restoring Purpose,
Hope and Self-Respect

We are all experiencing significant disruptions in our lives – social, psychological, medical, financial and otherwise. Our first priority at PCH is and has always been the health and safety of our clients, staff and community. We continue to closely monitor updates on the coronavirus and follow guidelines provided by the CDC to prevent transmission of the virus.

Toward this end, we are continuing to maintain our treatment milieu and see clients on the office premises at PCH in a safe and secure manner. We understand that more than ever, people with psychological issues are undergoing severe strain, and we remain fully operational to offer support and containment.

From a technical standpoint, all current clients have been tested and are negative for the coronavirus. When new clients arrive they are screened, temperature-checked and tested with antibody and PCR antigen testing. New clients are only allowed to directly interact with other clients once they have tested negative for COVID-19 antigen.

We use Stratus Building Solutions with highly specialized sanitizing equipment and protocols to sanitize all hard surfaces in our clinic and houses. We closely follow social distancing protocols, and accordingly, we have discontinued all large group meetings where clients or staff would be in close contact. We have eliminated visitors to our houses. All staff that are able to work from home have been transitioned. We are also fully operational with tele-health conferencing to remotely provide individual therapy and groups as needed.

We have also adjusted all client activities to avoid outings to public gathering places. We have added strict precautions around food handling to avoid sharing of utensils and to maintain a safe and sanitary environment at all times. We will also provide full support to clients and their families should any disruption in treatment occur to facilitate a return to treatment as soon as possible.

PCH will continue to communicate additional information as it becomes available. As practitioners of mental health, we thoroughly understand the worries and stress that every person is experiencing right now. Accordingly, we encourage anyone to seek help if they find themselves suffering. We are here to help clients AND their families through this frightening situation. Feel free to reach out to any of us if you have any questions or concerns.

Thank you for your understanding and support.

Sincerely,

Jeff Ball, Ph.D., Terry Krekorian, M.D., Adriana Westby-Trent, Ph.D. and the PCH Team.